The trip was fantastic! The view from our room was awesome (see photo), I enclosed a pic from our room and the mountain was just as fabulous as everyone said it would be. I highly recommend the place (our room number #257). Had a great time and now I'm ready to start looking for our summer vacation. Thanks again for all the great work on this trip it turned out awesome.
Have A Great Day,
Thank the stars for Cynthia from Tramex. She was SO, SO helpful and such a delight to work with. I approached her with general ideas for a Bachelorette trip for 8 ladies and ended up deciding on a resort and booking for all 8 ladies thru Tramex.
Cynthia, thanks for your patience, knowledgeable help and courtesy! You have made this experience such a good one for me. :)more
I wanted to share a story of how good an agent Cindy Kunkel has been for our company. As you are aware, this was probably the worst weekend in recent history to be traveling. Many cancellations due the to weather that impacted flights all over the US.
I was traveling with a group of our students to California and back and noticed on Sunday morning that our outbound flight was going to be delayed and that delay would probably mean missing the last connection out of Phoenix for Austin. I tried your after hours number, but it was down due to phone issues not under your control. I...more
I just wanted to take a moment to personally thank you for your patience, assistance, and your superior customer service every time I have called on you to help with travel arrangements for Mark, Director of Human Resources and Civil Service for the City of Austin.
Mark’s schedule sometimes changes from day to day and even hourly, but every time I have had to call on you to make changes at the last minute, your quick, calm and professional demeanor has helped relieve my stress, and Mark’s. It is so rare these days to find someone who truly cares about the...more
"I've booked several vacations through this group... Much less uncertainty then booking online and very similar pricing. Also, each agent is well traveled and can give great tips on places to stay away from and places that are a "must see"....I've had good, great and horrible experiences booking online..... I've only had great experiences with Tramex."more
Hard for me to put into words, but some people you just click with right away and some it takes longer. Ann is someone that I feel like I've worked with for a long time and maybe I've worked with her in the past and just didn't remember her ... not sure. Regardless, her ability to always seem to have the right answer at the right time is unmatched. Her efficiency is priceless!
Hi, Dalia, we've been having a wonderful time. Capetown and the Peninsula were wonderful and the Blue Train was fabulous. The Soweto visit was definitely sobering. Our guide was wonderful and everything worked like clockwork- everything has been just as you described. Thanks for making such a memorable vacation for us.more
"Booking a trip can be stressful. However, Cynthia Gaylord has been my life savior for the past several years. I run to her for my summer vacations. She is extremely patient and very helpful. She helped reserve a trip to Cancun with 7 couples and we had the BEST time ever. The hotel was wonderful, the service was absolutely catering and the whole trip was BLISS. We booked all of our excursions through her. I recommend and refer her to all my friends and family. If you're looking to reserve your next family or friends trip-Call Tramex Travel and ask for Cynthia, she will make it...more
"My husband and I have used Tramex Travel since 2005 for all our international vacations. Specifically, agent Dalia N. While the internet is limitless in its options for planning such a vacation, it lacks human connection. The connection we've made with Dalia over the years is second to none as she is extremely knowledgeable, kind, friendly, funny, and down to earth. She has managed to make each vacation better than the year before. One of our favorite things about Tramex Travel is that we can make payments on a vacation and have it completely paid for by the time we leave for our trip and...more
Dalia Nuernberger has been our travel agent for 11 years and she has arranged and booked the two biggest and BEST trips we've ever taken - our honeymoon and our 10 year anniversary trip, as well as other wonderful vacations! Although we seem to always be on a tight budget, she is amazing at working within our budget. She narrows down our many options and gives us choices, and she remembers our preferences and finds options that we absolutely love. She is friendly, personable, professional, knowledgeable, and gives us excellent advice and tips for the areas we are travelling. We very highly...more
Debbie Vanderburg was my representative when trying to book a Honeymoon. I tried to contact my local travel companies, with no response. I then reached out to Tramex through my corporate leisure travel website and was contacted by Debbie via e-mail within an hour. Debbie had over 20 itineraries sent to me, based on what I told her I was looking for, within the first day of me reaching out to Tramex. Even after stating the fact that I would like to book one, she went above and beyond to try and find a later flight to accommodate us with travel. Something I didn't even pay attention too...more
I have used Tramex several times for different flavors of trips both here in the US and abroad . They have always been above board in their professionalism and expertise in helping me plan my trips. The agents are all well traveled and can offer great insight and tips to wherever my destination was to. Agent Dalia N. really helped me to choose great excursions on the last cruise I went on. She also planned a great family reunion trip to Florida. I would definitely rather book with Tramex then book online as I know they have super friendly service. I will use them again in the...more
Good Morning Rose,
We are home and almost normal. Loved our trip and the wonderful hotels you picked. All of our travels were memorable. The rally ended up being in Volterra - we stayed in the unbelievable Villa - so beautiful. A place owned by a family that the patriarch was a movie producer. We even had a movie theater as well as an Olympic sized pool, chapel, guy, and outdoor pizza oven! Oh, and Picasso numbered prints in our room. Very grand.more